Written by
Maya Chen Appliance Repair Content SpecialistPublished October 20, 2026
Content statusVerified
Error codeF11
ApplianceWasher
Quick answer
F11 on a Miele washing machine means a restricted drain. The manual covers hose height, kinks and cleaning the drain filters and pump.
Model compatibility
Miele reuses codes across series and model years, so F11 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What thiscode means
F11 means the drain is restricted: hose too high or kinked, or drain filter and pump blocked.
F11 on a Miele washing machine means water is not leaving the drum freely. Miele’s support text names three causes.
Where the restriction can be
Hose outlet set too high. The delivery head may not exceed 1 m.
Kinks or loops in the hose. Straighten them out.
Dirty drain filters or a jammed pump. Both need cleaning, described below.
Afterwards, watch the hose
Keep an eye on the hose for a while: the plastic may weaken and tear. Miele says a damaged hose must be replaced and names its Customer Service as the contact for that.
Clearing the filters and pump
Expect standing water in the drum when the outlet is clogged. If the last load was washed hot, that water can scald, so let it out slowly and keep the filters threaded in until the flow is under control.
Power the machine down.
Take off the cover that gives access to the pump, then slide a shallow container under the opening.
Turn each filter a little at a time until water starts to run; turn it back in to pause the stream.
Once the stream dies, remove the filters completely and rinse them until clean.
Check that the pump impellers turn freely. Pick out buttons, coins or similar objects and wipe the pump chamber.
Put each filter back on the side it came from and tighten it all the way. A loose filter drips, and the drips cause damage.
Refit the cover.
If F11 comes back anyway, Miele says to contact its Customer Service or schedule a repair online.
A drain that stays slow after all this is a job for us: (310) 742-0025 covers Miele washer repair in Los Angeles. Give the model number and say how far you got through the list.
Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Get started
Seeing this code on your Miele appliance?
Book an on-site visit in Los Angeles County or Orange County. We diagnose the appliance that is showing the code and give a written estimate before any repair.
Tell us about your Miele —we’ll take it from there
Request a repair visit for a Miele appliance in Los Angeles County or Orange County. Share the model and symptom — or call and we will take the details.
