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Error Code

Miele Refrigerator F384 F385 Error Codes

Plain-language guidance for Miele code F384 / F385 on Refrigerator — symptoms, safe checks, and when to call a technician.

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At a glance

Overview

Maya Chen Written by Maya Chen Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code F384 / F385
Appliance Refrigerator
Quick answer

F384 and F385 on a Miele refrigerator mean the software has crashed; the manual gives a restart routine.

Model compatibility

Miele reuses codes across series and model years, so F384 / F385 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

The refrigeration appliance software has crashed.

Codes F384 and F385 on a Miele refrigerator tell you that the appliance software has crashed.

Steps in the manual’s order

  1. Disconnect the refrigerator from the mains.
  2. Wait 2 minutes, then connect it to the mains again.
  3. Switch the appliance back on.
  4. If it can be operated, reset it to factory default settings through the “Settings” menu option.

Related codes

  • F383 involves the ice cube maker water inlet rather than software.
  • F5 is a technical fault with no owner remedy.

Refrigerator service in Los Angeles

If the code returns after the reset, Los Angeles owners can call (310) 742-0025 to discuss Miele refrigerator repair. Mention the exact code, the model number and that you disconnected power and reset the settings.

Source: Miele support: Refrigeration Fault F384/F385

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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Request a repair visit for a Miele appliance in Los Angeles County or Orange County. Share the model and symptom — or call and we will take the details.

(310) 742-0025
Phone (310) 742-0025
Email info@mielelosangeles.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Los Angeles County and Orange County.